FAQ

❓ Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Here you'll find answers to the most common questions about our products, orders, shipping, and more. If you can’t find what you’re looking for, feel free to contact us.


🪑 Product Questions

What types of furniture do you sell?

We specialize in modern and contemporary furniture, including accent chairs, bar stools, dining chairs, office chairs, and more. Our catalog is regularly updated with new arrivals to help you furnish your space in style.

Do your products require assembly?

Most of our furniture items may require light assembly. Each product page will include details about what’s required, and all necessary tools and instructions are provided in the box.

Can I see your furniture in person?

At this time, we are an online-only retailer.


📦 Orders & Shipping

Where do you ship?

We currently ship across all of the United States. We do not ship to Alaska, Hawaii, Puerto Rico, or international addresses at this time.

How long will my order take to arrive?

Orders are processed in 1–5 business days. Delivery typically takes 3–10 business days depending on your location. All items ship via small parcel carriers (like FedEx, UPS, or USPS).

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking link via email to monitor your shipment in real time.


🔁 Returns & Exchanges

What is your return policy?

You may return most unused, undamaged items in original packaging within 14 days of delivery. See our full Shipping & Returns Policy for details and conditions.

How do I start a return or exchange?

Please visit our Contact Us page and submit a message with your order number and reason for return. Our team will guide you through the next steps.

What if my item arrives damaged?

If your furniture arrives damaged or defective, contact us within 48 hours with photos. We'll work quickly to replace the item or issue a refund based on the situation.


💳 Payments

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay. You can select your preferred payment method during checkout.


📬 Need More Help?

If your question isn’t answered here, visit our Contact Us page. Our support team is happy to help!